Frequently Asked Questions

Mentofy is an all-in-one AI teaching platform — a complete classroom operating system used by educators in 110+ countries. It combines five major tools so teachers never need to switch between separate apps:

• Mentofy Classrooms: Private learning management with 8-character access codes, 6 lesson types, full exams, and automatic student reports
• Mentofy Academia: AI lesson plan generator (any language, 8 curricula), AI exam creator (25+ question types), universal AI grading, Vision AI OCR grading of handwritten papers, and AI presentation builder
• MentofyCove: 6 types of live AI classroom games — Word Search, Crossword, Trivia, Hangman, Anagram, and Group Words — with 1,000+ pre-made topics
• MentofyGroups: Smart student grouping, Google Classroom import, attendance tracking, 10 types of AI-personalized icebreakers, and co-teacher support
• MentofyBoards: 18 interactive classroom display widgets — timer, scoreboard, noise monitor, poll, traffic light, dice, random name picker, and more — with 32+ themes

Teachers using Mentofy save 10+ hours per week by automating planning, assessment, grading, and engagement.

Mentofy is built primarily for teachers and educators, but supports everyone in the classroom ecosystem:

• K-12 teachers: Lesson planning, exam generation, grading, classroom games, and interactive displays
• University educators: Exam creation, assignment management, and student analytics
• Homeschooling parents: Curriculum-aligned lesson plans, private classroom codes, and grading from photos — with no minimum class size
• Tutors and private educators: Personalized exams, automatic grading, and progress reports for individual students
• Students: Join classroom games and live quizzes with a PIN code, access private classrooms with an access code, and take practice exams
• Schools and institutions: Centralized lesson planning and assessment management across entire teaching teams

Yes. Mentofy's core tools are free — classroom games, MentofyBoards widgets, student grouping, and live quizzes require no payment at all. Every account also receives 50 free AI credits per month for AI-powered features. For educators who need more, two paid plans are available:

• Educator Plus ($9.99/month): More AI credits, 7 question types, quiz analytics dashboard, up to 30 students per class, and 5GB storage
• Educator Max ($14.99/month): 350 AI credits/month, all 25+ question types, unlimited students, deep analytics, exam monetization via Credit Shards, and 20GB+ storage

Yearly billing is available with a 20% discount. Students always join Classrooms and games for free — no student subscription required.

Mentofy Classrooms is a private learning and assessment platform built directly into Mentofy — think of it as Google Classroom or Canvas, but without the IT setup. Here is how it works:

• Instructors create a classroom and add lesson content — text lessons, video lessons, documents, images, interactive quizzes, or full exams
• An 8-character private access code is automatically generated for each classroom
• Students enter the code at Mentofy to instantly enroll — no student account required to join
• Students work through content in sequence, completing lessons and assessments within the set time window
• Classrooms are date-controlled: teachers set a valid-from and valid-to date — they auto-expire when the period ends
• Teachers see a real-time dashboard with each student's progress, scores, completion times, and rankings

Mentofy Classrooms is GDPR and COPPA compliant, and requires zero IT setup from schools or institutions.

Each Mentofy Classroom supports 6 lesson content types, so you can build a structured learning sequence that fits any teaching style:

• Text lessons: Formatted reading content with headings, bullet points, and embedded media
• Video lessons: Upload videos or embed from YouTube and Vimeo
• Documents: PDFs, worksheets, and reference materials for students to read or download
• Images: Visual content, diagrams, and infographics
• Interactive quizzes: Multiple choice and short answer quizzes with instant feedback
• Full exams: AI-generated or manually built exams with 25+ question types, automatic grading, and per-question analytics

Content can be reordered, edited at any time, and organized in a step-by-step sequence that students follow in order.

Mentofy Classrooms generates comprehensive reports that most LMS platforms do not provide at this depth. Reports include:

• Individual student scores: Score per exam and per lesson assessment for every enrolled student
• Advanced student rankings: Rank every student within the classroom by total score
• Per-question accuracy: See exactly which questions the class struggled with most — useful for identifying knowledge gaps
• Completion time: How long each student spent on each lesson and exam
• Class average, highest and lowest scores: Aggregate statistics for the entire classroom
• Score distribution: Visual grade bands showing how the class performed overall
• Participation status: Active, pending, and completed counts across all enrolled students
• School or cohort breakdowns: Group analytics when multiple schools or groups share a classroom

All reports export to PDF or spreadsheet in one click — ready for parent conferences, school records, or intervention planning.

Yes — Mentofy Classrooms works perfectly for homeschooling and private tutoring, and requires no minimum number of students. Here is how homeschooling parents and tutors use it:

• Create a private classroom with a custom curriculum for a single student or a small co-op group
• Add AI-generated lessons, worksheets, and exams aligned to Common Core, GCSE, CBSE, or any custom topic
• Share the 8-character access code directly with the student or family
• Track completion, scores, and per-question accuracy from the reporting dashboard
• Use date-controlled access to keep content available only during term time

The free plan (50 AI credits per month) is sufficient for regular homeschool use. No minimum class size and no IT setup required.

Mentofy's AI Lesson Plan Generator creates complete, curriculum-aligned lesson plans in minutes in any language. Teachers enter a topic, grade level, duration, and their preferred output language — Mentofy does the rest:

• Complete plans include: learning objectives, warm-up activities, step-by-step instruction, student activities, differentiation strategies for advanced and struggling learners, assessment ideas, and homework suggestions
• 8 curricula supported: Common Core (US), GCSE (UK), NGSS Science (US), NAPLAN (Australia), NAT (Philippines), IB (International Baccalaureate), Cambridge International, and CBSE (India)
• Any language: Generate plans in English, Spanish, French, Arabic, Hindi, Vietnamese, Tagalog, Bahasa Indonesia, and more
• Auto-generates a matching presentation: Slide deck created alongside the lesson plan at no extra credit cost
• Export: PDF, Google Docs, or print-ready formats

Each lesson plan costs 10 AI credits from your monthly allowance.

The AI Exam Creator generates complete, curriculum-aligned question papers from any topic in seconds. It is one of the most comprehensive exam generation tools available for teachers:

• 25+ question types: Multiple choice (single and multi-select), true/false, fill in the blank, short answer, long answer/essay, matching, ordering/sequencing, diagram labeling, sentence completion, word problems, calculation, passage-based comprehension, open-ended analysis, cause and effect, compare and contrast, error identification, vocabulary in context, data interpretation, scenario-based, hypothesis/prediction, debate/opinion, and cloze test
• 8 curricula: Common Core, GCSE, NGSS Science, NAPLAN, NAT, IB, Cambridge International, and CBSE (India)
• Any language: Generate exams in English, Spanish, French, Arabic, Hindi, Tagalog, Vietnamese, Bahasa Indonesia, and more
• Difficulty levels: Easy, medium, hard, or mixed
• Answer keys included: Every generated exam comes with a complete answer key
• Export: Print-ready PDF, PDF with answer key, or Google Docs

Each exam generation costs 15 AI credits.

Mentofy's AI Evaluator has two distinct grading modes — both are important and serve different purposes:

• Universal AI Grading (digital responses): Grades any student work submitted digitally — essays, short answers, open-ended questions, comprehension passages, and MCQs — against a teacher-provided answer key or rubric. The AI gives per-question marks and written feedback explaining exactly why marks were awarded or deducted. Three strictness levels: lenient, standard, and strict.
• Vision AI OCR Grading (handwritten papers): Grades physical, handwritten answer sheets from a phone photograph. The AI reads the handwriting using optical character recognition (OCR), matches answers to the answer key, scores each question, and generates instant per-question feedback. No scanner or special hardware is required.

Both modes sync results to the student analytics dashboard and export to PDF reports. Mentofy is one of the only AI teaching platforms that can grade both digital responses and handwritten student work.

Mentofy automatically generates a classroom presentation alongside every AI lesson plan at no extra credit cost. Teachers can also generate a standalone presentation from any topic:

• Slides include a title slide, key concept slides, activity prompts, summary, and discussion questions
• Content is curriculum-aligned and grade-level appropriate
• Presentations export to PDF or Google Slides format
• Teachers can edit and customize slides before presenting

Standalone presentation generation costs 3 AI credits.

AI credits power Mentofy's AI features. Every account receives 50 free credits per month. Here is what each feature costs:

• Lesson plan generation: 10 credits per plan
• Exam generation: 15 credits per exam
• Presentation generation: 3 credits per presentation
• MentofyCove AI games: 2–3 credits per AI-generated game
• AI icebreaker generation: 2 credits per icebreaker
• Purchased credits never expire and roll over indefinitely
• Buy more: Credit packages from $4.99 (50 credits) to $99.99 (1,100+ credits with up to 120% bonus)

MentofyBoards widgets, classroom games (joining), live quizzes, and student grouping are completely free and do not require credits.

MentofyCove offers 6 types of live AI classroom games — all content is generated from any topic or subject in seconds, so teachers do not need to write questions manually:

• Word Search: Find hidden vocabulary words in a grid — students play live or solo
• Crossword: AI-generated crossword puzzles built from lesson keywords and definitions
• Trivia: Fast-paced quiz-style trivia for whole-class review sessions
• Hangman: Word guessing game tied to vocabulary and key terms
• Anagram: Unscramble words related to the lesson topic
• Group Words: Categorize and sort vocabulary or concepts into correct groups

Mentofy also includes 1,000+ pre-made game topics across all subjects and grade levels so teachers can start a game immediately without generating new content. Mentofy offers 6 distinct game types all personalized to lesson content.

Students join live MentofyCove games instantly with no app download or account required:

• The teacher starts a live game session and receives a unique join code
• Students open Mentofy in any web browser on their phone, tablet, or laptop and enter the join code
• No student account is needed for classroom games — students just enter the code and a name
• All responses and scores update in real-time on the teacher's screen
• At the end of the session, the teacher can see a full results summary

Live quiz sessions (using Mentofy's quiz module) do require students to be signed in so that scores are tracked against their account.

Live Quiz is a real-time multiplayer quiz tool for classrooms — similar to Kahoot but integrated with Mentofy's lesson and exam content:

• Build a quiz from scratch, use an AI-generated one, or pull from your question bank
• Share the PIN code with students — they join from any device on any browser
• Questions display on the teacher's screen while students answer on their own devices simultaneously
• A live leaderboard updates after each question to keep engagement high
• After the quiz, the teacher receives per-question analytics and a full class performance breakdown
• Results feed into the quiz analytics dashboard (available on Educator Plus and Max plans)

MentofyGroups is a full classroom management and student grouping system. Smart grouping uses AI to create balanced, conflict-aware student teams in seconds:

• Import students: From Google Classroom, a spreadsheet, or add manually
• 4 grouping strategies: Random, skill-based, behavior-based, or custom attribute-based
• 24 custom student attributes: Reading level, learning style, IEP status, ELL status, extrovert/introvert, language spoken, motivation level, and more
• Student relationship mapping: Set study-buddy pairings and do-not-group rules that the AI respects when creating teams
• Attendance tracking: Built-in presence tracking with bulk set and reset
• Co-teacher support: Invite co-teachers to collaborate on the same classrooms
• Live presentation mode: Display groupings on screen with a random name picker and activity timers
• Export: Download groupings as CSV or PDF

Mentofy generates personalized icebreaker activities for each specific student group — these are not generic templates. Each icebreaker is fresh and tailored to the actual group members and subject being taught:

• Two Truths and a Lie — students share facts about themselves; others guess the lie
• Would You Rather — fun dilemma questions to spark conversation
• This or That — quick preference questions using student names and interests
• Speed Networking — structured one-on-one introductions within the group
• Trivia Warmup — subject-specific trivia questions for the group
• Mystery Word — word guessing clue game tied to lesson vocabulary
• Emoji Mood Check — fun emotional check-in to start collaborative work
• Four Corners — opinion-based movement activity
• Random Facts Challenge — share interesting facts related to the subject
• Creative Challenge — short collaborative creative task to bond the group

Each icebreaker generation costs 2 AI credits. This feature is not offered by MagicSchool, Google Classroom, or Kahoot.

Yes. MentofyGroups supports Google Classroom roster import. Teachers can import their existing Google Classroom student list directly into MentofyGroups — no manual entry required. Once imported, the full smart grouping, attendance, icebreaker, and presentation features are available for that class. Student data imported from Google Classroom is handled in compliance with GDPR and FERPA requirements.

MentofyBoards transforms any classroom screen or projector into a smart interactive display with 18 widgets, organized into categories:

• Time management: Countdown timer, stopwatch, analog/digital clock, and timetable
• Behavior management: Traffic light (red/yellow/green with sound), sound level/noise monitor (uses microphone to detect classroom volume)
• Engagement: Scoreboard for team competitions, live poll for instant student feedback, dice roller, spinner, and random name picker
• Display and organization: Announcements ticker, event countdown, and motivational/inspirational display
• Media: Background music player, QR code generator, and web viewer

All 18 widgets work together on a single screen in full-screen projection mode. Teachers can run multiple widgets simultaneously — for example, a timer alongside a scoreboard and noise monitor at the same time. 32+ themes available.

Yes. MentofyBoards includes both a classroom timer and a sound level monitor as standard widgets:

• Countdown timer: Customizable with visual colour changes and audio alerts as time runs out — useful for timed activities, exams, and transitions
• Stopwatch: For tracking elapsed time on student tasks
• Sound level/noise monitor: Uses the device microphone to display real-time classroom noise as a visual meter — alerts when volume exceeds a set threshold
• Traffic light widget: A simple red/yellow/green behavior signal that students can see from anywhere in the room

All widgets display in full-screen projection mode, optimized for classroom whiteboards and displays. Teachers can run the timer and noise monitor simultaneously.

Yes. MentofyBoards is completely free on all plans including the Basic (free) plan. All 18 widgets, all 32+ themes, full-screen mode, and multi-widget layouts are available at no cost. No AI credits are required to use MentofyBoards — it is always free.

Getting started is simple and takes less than a minute:

• Create a free account using email, or sign in with Google, Facebook, or Microsoft
• Select the Instructor role during registration
• Access all tools immediately — generate lesson plans, create exams, set up classroom games, or create a private classroom
• You receive 50 free AI credits each month from day one

No credit card is required to get started. All core tools are available on the free Basic plan.

Yes. Mentofy includes a full course creation and management system alongside the Classrooms feature:

• Build structured courses with video lessons, documents, assignments, tests, and text content
• Multiple content types: Text, YouTube/Vimeo video, HTML5 video, documents, images, iFrame embeds, and Google Drive
• Organize lessons into sections and modules with drag-and-drop reordering
• Offer courses for free or set your own pricing
• Build quizzes from a question bank with 11+ question types
• Track student enrollment, completion rates, and quiz performance from your instructor dashboard

Mentofy provides multi-layer analytics across all teaching tools:

• Classroom reports: Individual student scores, rankings, per-question accuracy, completion times, and class averages — exportable to PDF or spreadsheet
• AI grading reports: Per-student and per-question scoring, performance bands, strengths, and improvement areas
• Quiz dashboard: Student performance tracking, question-level analysis, top performers, and flagged submissions (Plus and Max plans)
• Course dashboard: Enrollment numbers, student progress, completion rates, and revenue tracking
• Sales and payout reports: Earnings by course, payout history, and withdrawal management

All reports export to PDF or Excel in one click.

Credit Shards are Mentofy's revenue sharing system for content creators:

• When students purchase credits and use them on your content, you earn Credit Shards
• Educators earn up to 25% revenue share from student credit usage on their created content
• Shards automatically convert to credits on the 1st of every month
• Converted credits can be withdrawn — processing takes up to 10 business days
• Track pending shards, conversion history, and total earnings from your instructor dashboard

Credit Shards are available to educators on the Educator Max plan.

There are two ways to join teacher content on Mentofy:

• For Mentofy Classrooms (private LMS): Your teacher will give you an 8-character access code. Go to Mentofy, enter the code, and you will be enrolled in the classroom instantly. You will then see all lessons, exams, and content your teacher has set.
• For classroom games (MentofyCove): Your teacher will show a join code or PIN on their screen. Open Mentofy in any browser, enter the code, and join the live game — no account required for games.
• For live quizzes: Sign in to Mentofy and enter the PIN code your teacher provides. Signing in lets your scores be saved and tracked.
• For courses: Create a free student account, browse courses, or use a direct link from your teacher to enroll.

The Exam Portal gives students access to a global library of practice exams with competitive rankings:

• 50,000+ practice questions across 120+ exam categories — school prep, language mastery (IELTS, TOEFL, PTE, Cambridge), and professional certifications
• AI-powered feedback: Personalized performance analysis after each exam
• Global and national rankings: See how you rank against students worldwide using ELO ratings and percentile scores
• Achievements and XP: Earn experience points, unlock achievements, and level up as you complete more exams
• 365-day access to all results and performance history

Some exams are free; premium exams use credits purchasable from $4.99.

The student dashboard is a central hub for all learning activity:

• Enrolled classrooms: View and work through all content in any Mentofy Classroom your teacher has assigned via access code
• Enrolled courses: Continue all courses with progress tracking
• Exam portal: Browse and take practice exams with AI feedback and global rankings
• Exam history: Review past attempts, scores, streaks, and ranking changes
• Achievements: Track XP progress and unlocked badges
• Messages: Communicate with instructors
• Credit balance: View and purchase credits for premium exams
• Invoices: Download receipts for all purchases

Mentofy supports 90+ currencies through three payment gateways — your preferred currency is auto-detected based on your location:

• DODO Payments: Primary processor for subscriptions and credit packages — credit and debit cards worldwide
• PayPal: Credit/debit cards, Apple Pay, Google Pay, and Venmo (US)
• Xendit (Southeast Asia): MOMO, ZaloPay, ShopeePay (Vietnam); GoPay, OVO, DANA, QRIS (Indonesia); GCash, PayMaya (Philippines); PromptPay (Thailand); FPX, Touch n Go (Malaysia); and more

All transactions use industry-standard encryption. You can view and download invoices for every purchase from your billing section.

Mentofy offers three educator subscription tiers:

• Basic (Free): 50 AI credits/month, 5 question types, 10 students per class, full access to MentofyCove games, MentofyGroups, and MentofyBoards
• Educator Plus ($9.99/month): More AI credits, 7 question types, quiz analytics dashboard, 30 students per class, and 5GB storage
• Educator Max ($14.99/month): 350 AI credits/month, all 25+ question types, unlimited students, deep analytics, exam monetization via Credit Shards, and 20GB+ storage

Yearly billing is available with a 20% discount. Plans can be managed, paused, or cancelled at any time from account settings. Students always join Classrooms and games for free.

Yes. Refunds are available in accordance with our Refund Policy. All refund requests are reviewed based on usage and compliance with our terms. Contact [email protected] for refund inquiries — include your account email and the transaction details.

Yes. Invoices are automatically generated for every transaction — credit purchases, subscription payments, course enrollments, and add-on purchases. You can filter invoices by type and status, view transaction details, and download them as PDFs from your account billing section at any time.

Yes. Mentofy is compliant with major international data protection regulations:

• GDPR (European Union) — full compliance including data subject rights and processing records
• FERPA (US — educational records) — student data is handled in accordance with federal educational privacy law
• COPPA (US — children's privacy) — suitable for use with students of all ages including under-13 with appropriate teacher oversight
• CCPA (California), PDPA (Thailand), DPDP (India), POPIA (South Africa), PIPEDA (Canada), and other regional frameworks

Classroom access codes keep sessions private — students cannot be discovered publicly. Students can join games without creating an account, minimizing data collection.

No. Mentofy does not sell student data to third parties, does not share student data with advertisers, and does not use student-submitted content or personal data to train AI models. All data is encrypted in transit and at rest. Access to student records is restricted to the teacher who created the classroom and the enrolled student. Read our Privacy Policy for full details.

Mentofy only uses personal data to provide and improve the platform experience — delivering AI-generated content, personalizing dashboards, processing payments, and providing support. We do not sell data to third parties or use it for advertising. Full details are available in our Privacy Policy.

You can reach the Mentofy team through several channels:

• Email: [email protected]
• Discord: Join our Discord community
• WhatsApp: Join our WhatsApp community
• TikTok: @mentofy
• Instagram: @mentofyhq

Email support at [email protected] is monitored regularly and we aim to respond as quickly as possible. For faster community-based help, our Discord and WhatsApp communities are active spaces where other educators and the Mentofy team can assist you — often much faster than email.

If your issue has not been resolved through regular support channels, email [email protected] with the subject line "Escalation" and include details of your previous correspondence. This applies especially to billing disputes, account access issues, or privacy-related concerns.