Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide analytical information.
Cookie Policy
Comprehensive information about how we use cookies, your choices, and compliance with global privacy laws including GDPR, CCPA, and PDPA.
Last Updated: February 2026
What Are Cookies?
Why We Use Cookies
We use cookies for several important reasons:
- Essential: Enable core functionalities like login, navigation, and security
- Performance & Analytics: Understand how users interact with our Services to improve them
- Preferences: Remember your settings, such as language or region
- Marketing & Advertising: Deliver relevant ads and measure their effectiveness
- Third-Party Integrations: Support services like payments, AI content generation, security verification, and social sharing
User Experience: Cookies help us remember your preferences and provide a seamless experience across sessions.
Types of Cookies We Use
Essential
Authentication, security
Analytics
Website usage metrics (Google Analytics, Microsoft Clarity)
Preference
Language and display preferences
Marketing
Retargeting ads and campaign tracking (Meta, LinkedIn)
Third-party Functional
Payment processing and platform services (DODO Payments, PayPal, Xendit)
Transparency: We categorize our cookies clearly so you understand exactly how each type is used.
Legal Basis for Using Cookies
Depending on your jurisdiction, we use cookies on one or more of the following legal bases:
- Consent (EU, UK, Canada, South Africa)
- Legitimate Interests (analytics)
- Contractual Necessity (login sessions)
Legal Compliance: We ensure our cookie usage complies with applicable laws in every jurisdiction we serve.
Your Choices and Control
You have full control over how cookies are used on your device.
Cookie Preferences
You can set your browser to block or alert you about cookies. You can also use our cookie consent manager to customize preferences at any time.
Important: Disabling certain cookies may affect the functionality and performance of our Services.
Third-Party Services and Cookies
We use third-party services such as Google Analytics, Meta Pixel, DODO Payments, PayPal, and Xendit, which may place cookies on your device.
Third-Party Services We Use:
- Google Analytics: Website usage analytics
- Microsoft Clarity: User behavior insights
- Meta Pixel: Social media advertising
- DODO Payments: Primary payment processing for subscriptions and credits
- PayPal: Payment processing (including Apple Pay and Google Pay)
- Xendit: Regional payment processing for Southeast Asia (e-wallets, bank transfers)
- Cloudflare Turnstile: Security verification
- Sentry: Error tracking and performance monitoring
- Google Classroom: Student import integration
Third-Party Policies: Please review their privacy policies for more information about their data practices.
International Compliance
Mentofy complies with cookie and privacy laws across all jurisdictions where we operate:
- European Union: GDPR
- United Kingdom: UK GDPR
- United States: CCPA
- Singapore: PDPA
- India: DPDP
- South Africa: POPIA
- Canada: PIPEDA
- Australia: Privacy Act 1988
- Hong Kong: PDPO
- Vietnam: Cybersecurity Law
Global Standards: We maintain the highest standards of privacy protection regardless of your location.
Policy Updates
We may update this policy due to legal or operational changes. Changes will be communicated via:
- Site banners
- Email notifications (if required)
- Policy update notices
Stay Informed: We will notify you of any material changes to this Cookie Policy with adequate notice.
Contact Us
Mentofy Global Privacy & Compliance Team
Discord Support
Join our Discord server
Follow Us on Tiktok
Follow us on Tiktok
Email Support
[email protected]
Questions? Our privacy team is here to help you understand and manage your cookie preferences.
Cookie Preferences
Choose which cookies you allow. Essential cookies cannot be disabled as they are required for the platform to function.
Essential Cookies
Authentication, security, CSRF protection, and session management. Required for Mentofy to function.
Analytics Cookies
Help us understand how visitors use our platform through Google Analytics and Microsoft Clarity.
Marketing Cookies
Used for advertising and retargeting through Meta Pixel and similar services.
Preference Cookies
Remember your settings like language, region, and display preferences across sessions.
Third-Party Functional
Enable payment processing (DODO, PayPal, Xendit), security verification (Cloudflare Turnstile), and error tracking (Sentry).
Browser Cookie Settings
You can manage cookies directly in your browser settings. Here are instructions for each major browser:
Google Chrome
Settings → Privacy and security → Cookies and other site data
Mozilla Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Microsoft Edge
Settings → Cookies and site permissions → Cookies and site data
Note: Blocking all cookies may prevent some features from working correctly, including login and payment processing.